Resolving MUH Smoking Complaints

Spotlight on submission from Marin LLA & Smoke-Free Marin “Resolving Difficult MUH Smoking Complaints: Applying Esther Schiller’s Complaint Resolution Training” Recently, California lost a major pioneer in the Smoke-Free Multi-Unit Housing movement: Esther Schiller, who developed systems and ordinances to protect residents of apartments and condos from drifting smoke. Esther was a pioneer in the […]